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Why Current Health
Frequently Asked Questions Top Questions
Primary Care Services and Office Visits
LocationUrgent Care
back to top Top Questions Why should I choose Current Health for my primary care?Current Health fundamentally changes the way healthcare is delivered. We spend more time, offer more attention, and provide better access to your doctors than traditional practices. Current Health delivers 24 hour access to top primary care specialists who dedicate their time and attention to you. We believe in customer service, and the importance of being able to develop a close relationship with your doctor. How is Current Health different from Insurance based practices?We are a fee-for-service practice. Our fees are transparent, consistent, and fair. (see pricing-link to pricing chart). We discuss treatments and costs openly, so you know exactly what to expect. Costs are based on the medical complexity of the visit and the time we spend with you. Our $95/month membership has many additional benefits not available in the insurance system. Our fee-for-service approach works well with your employer sponsored health savings accounts (HSAs), health reimbursement accounts (HRAs) and flexible spending accounts (FSAs). In some cases, your employer may fund these accounts, giving you flexibility in determining how you can best spend your health care dollars. Many of our patients successfully request reimbursement from their insurance provider, further reducing their costs to obtain a far superior health experience. Is this "concierge medicine"?Concierge doctors limit their practice to small number of patients and charge thousands of dollars annually to have access to their practice - a price point that few can afford Yet, even the high price does not mean that patients have access 24 hours a day, 7 days a week. Current Health is open to all patients and strives to bring quality and service to a new level. We believe that success in medicine lies in the value of the relationship, the access and the experience. How can I contact my doctor?Phone, email, text message, answering service, pager – however you want. I am generally healthy. Do I really need a primary care doctor?Your health is your most important asset. It requires maintenance, surveillance and nurturing. Our approach focuses on living long and living well. Each person has a unique genetic background and environmental exposures that require a personalized approach to health. Current Health serves as a docent, a guide to healing and offers navigation of the often complex maze of healthcare. We make it simple. I already have insurance. Does this mean I’m paying twice?No. Health insurance is vital in the case of catastrophic injury or prolonged illness. But health insurance is rarely focused on being pro-active with your health. Current Health understands the value of investing in your health asset to minimize your exposure to unforeseen illness. Insurance rewards physicians for the volume of patients seen and procedures performed, not the quality of care they provide or the health outcomes they achieve. As a result, many primary care physicians who accept insurance are forced to see 30-40 patients a day with only a few minutes to assess the needs of a patient. When you use Current Health in conjunction with your high deductible health insurance, you don’t pay twice. You manage your health care dollars. Many patients use their health savings accounts (HSAs), health reimbursement accounts (HRAs) or flexible spending accounts (FSAs) to pay for their health services. Current Health is fee-for-service medical practice with a monthly membership fee. This means you pay for your visit at the time you receive care. We provide prefilled, simple reimbursement forms to submit to your insurance company. Our patients find that most insurance companies will reimburse a large portion of our fees as an “out-of-network” provider further increasing the value of our services. Are you accepting new patients?Yes. We are accepting new patients and would be delighted to welcome you to Current Health. back to top Primary Care Services and Office Visits What services does Current Health provide?Current Health provides comprehensive primary care, 24-hour urgent care, pediatrics, and integrative / naturopathic medicine. Your doctor can guide all aspects of your care, including specialist referrals, procedures such as lab work, radiology, screenings and even hospital admission. Do you see kids?Yes, we have a pediatrics practice and see children and newborns in our office or while on house calls. What if I need to see other providers or specialists?Our relationships with pre-qualified specialists, such as cardiologists, dermatologists, orthopedists, oncologists, etc mean you get priority scheduling and a higher level of service. These specialists share our values of the importance of exceptional patient service and high quality care. Our practice can coordinate all of your specialist needs to ensure convenience the seamless flow of information. How do I know if I should request a house call?You can request a house call any time your condition is not life threatening and you prefer to be treated at your home or any location convenient for you. Current Health doctors are available to make house calls 24 hours a day, even on weekends and holidays. We commonly provide house calls when:
*Important note: If you think your situation is a true emergency, go to the Emergency Department or call 911 immediately. What’s included in a house call?Everything that is done during an in-office visit can be done in the convenience of your home. Current Health physicians carry comprehensive medical kits and are able to do lab tests on site. Most results are available within 24-36 hours and your doctor will notify you when they are ready. The physicians also carry medication to treat many common diagnoses (flu, bronchitis, food poisoning, severe headache, etc.). If possible, the doctor will provide you with a supply to last until your prescription is filled. If the doctor does not have the medication on hand, they will call it in to a pharmacy location that is convenient for you. How long will I wait for an office visit?Unless there is an emergency situation, we will not keep you waiting. You can always schedule an appointment for the same day or next day. Members of the practice receive priority scheduling and we will do our best to ensure convenience. Will I see a doctor or a nurse practitioner?Doctors provide all medical care, Please see our physician profiles back to top Location Where are you located?Our offices are located in downtown San Francisco, two blocks from Union Square at 490 Post Street, Suite 710 (between Powell and Mason Streets). Garage parking is available below the building at 520 Mason Street. Get driving directions. Do you have parking close by?If you are a Current Health Member, you will be provided parking validation for your visit. back to top Urgent Care When are you available for urgent care appointments?We are available for urgent care appointments during normal office hours: Monday through Friday from 9 am to 6 pm, open during the lunch hour, as well as Saturday and Sunday 10am to 2pm. You can also request an urgent care house call 24 hours a day. How long will I have to wait?The wait time for a drop-in urgent care visit is typically less than 15 minutes. For a house call, you will generally be able to schedule a visit to your home or office within a couple hours time. Can I request a house call for urgent care?Yes, you can request a house call 24 hours a day, any day of the week, including holidays. You can request a house call any time your condition is not life threatening and you prefer to be treated at home. back to top |
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