How to Build Virtual Wards that Patients and Clinicians Love
Virtual wards have become high priority for NHS England, with recent strategic guidance and funding outlining the plan for each trust to provide 40-50 virtual beds per 100,000 population served. But what does it take to build a virtual ward that gets high marks from patients, nurses, and consultants?
In this webinar, we hear from Emily Wells, CNIO at Norfolk and Norwich University Hospitals NHS Foundation Trust, home to a top NHS virtual ward programme. Their virtual ward was created with the intent of managing COVID-19 step down from hospital but has rapidly expanded to support the elective recovery programme, with the addition of surgical, medical & maternity pathways. Tune in to hear Emily Wells discuss the process and impact of expanding virtual care across their trust.
Emily Wells discusses:
- Clinical outcomes from virtual wards
- Insights from patient engagement and satisfaction
- Key program operations that contribute to clinicians’ satisfaction
- Challenges and lessons learned
- Plans for expansion
