Professional Services

Your partner at every step of bringing care home

Our experienced team goes beyond technology implementation to help our customers design and scale excellent care-at-home programs.


Take advantage of our care-at-home expertise

Drawing on our global experience and partnerships with more than 50 health systems worldwide, we’ve developed turn-key strategies and evidence-based tools for care-at-home program success.


Broad services to help your program scale

Our experienced teams provide resources and guidance on all aspects of care-at-home strategy and optimization.

It takes a lot of planning to make home the center of care, but you don’t have to start from scratch. 

Leverage our expertise in designing care-at-home programs through our evidence-based tools, such as Clinical Pathways and Operational Playbooks, and Resource Planning.

Our dedicated implementation team will work with you to execute product configuration, understand your implementation requirements and help you navigate your internal processes, systems, and operations. 

We’ll help guide you through an effective change management plan, carefully considering your program goals and all your stakeholders.

We understand the importance of empowering providers, patients, and caregivers with the education and skills to utilize our platform effectively and confidently.

Our program of face-to-face, virtual, and online training encompasses easy-to-read instructions on device usage, data interpretation, and platform navigation.


To ensure the smooth running of your program, a specialist team will be designated to ensure the ongoing success of your service.

This team consists of clinical, technical, and service specialists and will work to ensure all stakeholders receive the necessary support and information they need.

Effective communication and marketing of your virtual care-at-home program is essential to ensure its success.

We will work with you to define your communication requirements and collaborate to deliver high-impact communication across your stakeholders.

We know our technology is only a small part of the solution. Change management and adaptation is absolutely critical for program success.

We offer comprehensive consulting services through our professional consultants with real-world experience to support organizations looking to scale care at home.


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