Clinical Command Center
Extend your clinical team’s capacity
Scale your patient census with the help of our Clinical Command Center. Our in-house team delivers virtual clinical support with first-line triage of patient alarms, vitals monitoring, and escalation based on your clinical protocols.
Support for a range of
programs and conditions
Clinical services customized for your program and patients
Extend your teams with virtual triage, escalation, and patient engagement with in-house nurses focused on keeping your patients safe and engaged at home.
Vitals monitoring and alarm response
Monitor trends in patient health and alarm response to identify deterioration in patients who need support.
24/7 nurse help line
Access on-demand nursing support for patients, caregivers, and other healthcare providers to address concerns or questions on a patient’s health.
Triage and assessment
Conduct on-demand or scheduled video visits or phone calls with patients and caregivers to assess the patient’s condition and identify clinical issues.
Care plan modifications
Personalize daily engagement with patients with condition specific requirements including medication adjustments or in-home care coordination.
Patient escalation
Activate emergency services or escalate patient care based on customer-defined protocols or Schmitt-Thompson protocols to support admission avoidance.
Care team coordination
Support care team handoffs with proactive shift reports to update the care team on changes in a patient’s condition or health to help care coordination.
Explore our patient engagement tools
Support you can trust
We’re here to enable your team to continue delivering expert clinical care to the patients who need it.
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Licensed in all 50 states
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Nationwide e911 capabilities
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24/7/365 patient support
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Multilingual support
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Training for specialty use cases
URAC Health Call Center Accreditation
Current Health is proud to have earned URAC Health Call Center accreditation. By achieving this status, we demonstrate our commitment to quality care, enhanced processes, patient safety and improved outcomes.
Driving results that matter
Thanks to our Clinical Command Center, our customers are able to deliver efficient and effective care-at-home programs
160
%
increase in average patient census
37
%
increase in patient engagement
5
FTEs saved per customer
90
%
program adherence
See how we support the scale of care-at-home programs
Transitioning care to the home requires clinical resources that may be a challenge for some health systems.
The Current Health Clinical Command Center exists to enable providers to launch and scale care-at-home programs more quickly, and with fewer demands of their in-house clinical teams.
