Clinical Command Center

Extend your clinical team’s capacity

Scale your patient census with the help of our Clinical Command Center. Our in-house team delivers virtual clinical support with first-line triage of patient alarms, vitals monitoring, and escalation based on your clinical protocols.

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Support for a range of
programs and conditions

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Clinical services customized for your program and patients

Extend your teams with virtual triage, escalation, and patient engagement with in-house nurses focused on keeping your patients safe and engaged at home.

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Vitals monitoring and alarm response

Monitor trends in patient health and alarm response to identify deterioration in patients who need support.

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24/7 nurse help line

Access on-demand nursing support for patients, caregivers, and other healthcare providers to address concerns or questions on a patient’s health.

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Triage and assessment

Conduct on-demand or scheduled video visits or phone calls with patients and caregivers to assess the patient’s condition and identify clinical issues.

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Care plan modifications

Personalize daily engagement with patients with condition specific requirements including medication adjustments or in-home care coordination.

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Patient escalation

Activate emergency services or escalate patient care based on customer-defined protocols or Schmitt-Thompson protocols to support admission avoidance.

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Care team coordination

Support care team handoffs with proactive shift reports to update the care team on changes in a patient’s condition or health to help care coordination.

Explore our patient engagement tools

Support you can trust

We’re here to enable your team to continue delivering expert clinical care to the patients who need it.

  • map-pin Licensed in all 50 states
  • phone-call Nationwide e911 capabilities
  • settings 24/7/365 patient support
  • message-square Multilingual support
  • award Training for specialty use cases
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URAC Health Call Center Accreditation

Current Health is proud to have earned URAC Health Call Center accreditation. By achieving this status, we demonstrate our commitment to quality care, enhanced processes, patient safety and improved outcomes.

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Meet one of our nurses

“The rapport we have built with our clients and our sense of teamwork has been really rewarding.”

Rebekah Shellberg, RN, BSN
Clinical Command Center Nurse

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Driving results that matter

Thanks to our Clinical Command Center, our customers are able to deliver efficient and effective care-at-home programs
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160 %

increase in average patient census

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37 %

increase in patient engagement

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5

FTEs saved per customer

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90 %

program adherence

See how we support the scale of care-at-home programs

Transitioning care to the home requires clinical resources that may be a challenge for some health systems.

The Current Health Clinical Command Center exists to enable providers to launch and scale care-at-home programs more quickly, and with fewer demands of their in-house clinical teams.

View our other services