Logistics Management

Logistics & tech support from Geek Squad

We ensure that patients receive the tech they need, when and where they need it, leveraging Best Buy’s world class logistics, supply chain, and Geek Squad services.

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Full-service logistics &
inventory management

Flexible support options to help you operationalize programs at scale.

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Bringing retail scale to healthcare

You focus on care, we’ll take care of the rest.

We can provide full-service or hybrid logistics options that match the needs of your program and in-house capabilities.

We have experience with international logistics, serving organizations across the US and UK, and supporting global clinical trials.

Leveraging Best Buy’s world-class supply chain and logistics to ensure kits reliably get to the patient when they need it.

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Learn about our technology

Geek Squad for health

In-home training and support to help patients feel confident using technology to support their health.

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Nationwide Access to Expert Support

With over 900 Best Buy stores nationwide and a substantial portion of the US population within a 1-mile radius of a Best Buy, Geek Squad provides accessible tech support, servicing patients in their homes, virtually, and in-store.

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Optimizing the Home Environment for Care

Geek Squad provides in-home white glove services to ensure technology and internet are set up for seamless care operations. With expertise in home environment evaluation, we transform homes into safe, accessible, and conducive spaces for maximum patient activation.

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Consumer-Centric Training

Utilizing Geek Squad’s expertise in consumer tech training, we ensure that patients understand how to use all their healthcare equipment. Our ongoing in-home and virtual tech support increases patient confidence, health literacy, and adherence to the program.

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Fostering Connections and Trust

Geek Squad’s brand reputation for exceptional customer service, empathy-focused approach, and hands-on support builds trusted relationships with patients, empowering them to confidently manage their health at home and improving patient satisfaction.

Geek Squad for health

Learn how Best Buy’s support and logistics expertise, in conjunction with Current Health’s technology, is empowering healthcare providers with the tools they need to advance patient care.

Geisinger case study

Outcomes from the Geek Squad
implementation at Geisinger

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50 %

reduction in time to patient activation

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19 %

improvement in patient adherence

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89

patient NPS scores

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